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Threaded Heart Charm Keychain
₹199.00
Return & refund policy
At Thread Heritage, every piece is thoughtfully handmade, and we take great care in ensuring your product reaches you in perfect condition.
However, if you’re not fully satisfied with your purchase, we’re here to help.
Returns
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You may request a return within 7 days of receiving your order.
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To be eligible, the item must be unused, unwashed, and in its original packaging with tags intact.
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Since our products are handmade, minor variations in color or texture are part of their unique charm and are not considered defects.
Refunds
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Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original method of payment within 5–7 business days.
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Shipping charges (if any) are non-refundable.
Exchanges
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We offer exchanges for defective or damaged items only. Please contact us within 48 hours of delivery with photos of the issue.
Non-Returnable Items
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Customized or personalized items cannot be returned or exchanged.
Contact Us
For returns, exchanges, or questions, please reach out at:
📩 threadheritage25@gmail.com
Shipping info
At Thread Heritage, every product is carefully handmade and packed with love before it reaches you.
Processing Time
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Each order is crafted and prepared within 3–5 business days.
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During festive or sale periods, please allow a little extra time — our small team ensures every item meets the highest quality before dispatch.
Shipping Duration
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Domestic Orders (India): 4–7 business days after dispatch.
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International Orders: 10–15 business days depending on location and customs clearance.
Shipping Charges
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Free shipping on all prepaid domestic orders above ₹999.
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Standard shipping charges apply for orders below ₹999 or for international deliveries.
Order Tracking
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Once shipped, you’ll receive a tracking link via email or SMS to follow your order’s journey.
Packaging
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All products are packed using eco-friendly materials, ensuring safe delivery while being kind to the planet.
